Hyatt Regency Hesperia Madrid Hotel, Madrid
About the Hotel
Hyatt Regency Hesperia Madrid, a five-star hotel in Chamberi's stately residential neighborhood, features the
Premium Room Amenities
The Hesperia's rooms feature
Michelin-Star Dining Experience
Chef Óscar Velasco combines Spain's finest ingredients at the
Fitness and Spa
The
Cultural Hub Location
The Hyatt Regency positions guests near the
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
Spa & Leisure
- Massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
- Curtains
Location
Reviews and Ratings
My recent stay at the Hyatt Regency Hesperia Madrid had its ups and downs. The reception staff were friendly and welcoming, setting a positive tone. However, I encountered several issues with my room, which felt dark and lacked adequate amenities. While the breakfast spread was decent, the overall room experience fell short of expectations.
My stay at Hyatt Regency Hesperia Madrid was quite mixed. While I was initially delighted with the spacious suite upgrade and the warm hospitality, I faced some challenges during my visit that needed addressing. The attentive service from the staff truly stood out, especially when they provided thoughtful care during an unexpected illness. However, my experience was marred slightly by initial room issues and communication about room types. Overall, I appreciated the service but faced disappointments that affected my stay.
I had an overall enjoyable stay at Hyatt Regency Hesperia Madrid, especially because of the really good service. The staff's attentiveness and hospitality were truly standout features. However, I did find the dining a bit pricey and had some issues with room temperature control, which affected my comfort during the night.
I recently stayed at Hyatt Regency Hesperia Madrid for 6 nights, and while the service from the concierge was really good, my experience was marred by some significant issues, including frequent key card problems. The location was convenient, especially for accessing public transportation, but I found the on-site dining options a bit limited. Overall, it was a comfortable stay, but I faced some frustrating hurdles.
My stay at Hyatt Regency Hesperia Madrid was a blend of really good service and some unexpected hiccups. The staff were incredibly friendly and attentive, making me feel valued throughout my visit. However, my check-out experience was less than ideal due to a miscommunication about late check-out, which was quite frustrating. Overall, I appreciated the comfortable rooms and the variety of dining options. but the check-out situation left me feeling a bit disappointed.